{"id":63,"date":"2014-07-13T18:20:12","date_gmt":"2014-07-13T16:20:12","guid":{"rendered":"http:\/\/blogmulticurieuse.wordpress.com\/2014\/07\/13\/presentation-du-centre-de-contacts-en-teletravail-meilleur-contact\/"},"modified":"2018-10-18T18:10:24","modified_gmt":"2018-10-18T16:10:24","slug":"presentation-du-centre-de-contacts-en-teletravail-meilleur-contact","status":"publish","type":"post","link":"https:\/\/sophieturpaud.com\/2014\/07\/13\/presentation-du-centre-de-contacts-en-teletravail-meilleur-contact\/","title":{"rendered":"Pr\u00e9sentation du centre de contacts en t\u00e9l\u00e9travail : Meilleur contact"},"content":{"rendered":"<p><strong>MeilleurContact<\/strong> r\u00e9volutionne le monde de la relation client en proposant un mod\u00e8le social innovant qui permet de traiter en toute s\u00e9curit\u00e9 des volumes industriels conform\u00e9ment \u00e0 l&rsquo;\u00e9tat de l&rsquo;art de la profession.<\/p>\n<p>Avec une <strong>r\u00e9partition<\/strong> du temps de travail de<strong> 2\/3 en T\u00e9l\u00e9travail \u00e0 domicile et 1\/3 sur un site de proximit\u00e9<\/strong>, MeilleurContact concilie le meilleur des 2 mondes : celui des centres industriels garant du respect des processus qualit\u00e9 et du management de la performance, celui du T\u00e9l\u00e9travail garant d&rsquo;une flexibilit\u00e9 accrue et de profils plus matures, plus autonomes.<\/p>\n<p>Meilleur Contact a d\u00e9fini une organisation permettant de profiter de tous les avantages du T\u00e9l\u00e9travail :<\/p>\n<p>Traitement d\u2019activit\u00e9s multicanal avec un fort niveau de qualit\u00e9 de service, un besoin de formation, un suivi de la performance, une maitrise des architectures techniques.<\/p>\n<p>Qualit\u00e9 et flexibilit\u00e9.<\/p>\n<p>Productivit\u00e9 et efficacit\u00e9 sup\u00e9rieure de 20% aux centres traditionnels (meilleure ad\u00e9quation du mod\u00e8le social au M\u00e9tier de la Relation Client).<\/p>\n<p>Augmentation de la motivation (conditions de travail) et du pouvoir d\u2019achat de nos collaborateurs (environ 15%, sans impact sur le co\u00fbt de nos prestations).<\/p>\n<p>Approche citoyenne et d\u00e9veloppement durable.<\/p>\n<p>L&rsquo;\u00e9volution des organisations du travail autour du T\u00e9l\u00e9travail est en marche, soyez parmi les premiers \u00e0 b\u00e9n\u00e9ficier des avantages de notre mod\u00e8le.<\/p>\n<p>source: Meilleur contact\u00a0<a href=\"http:\/\/www.meilleurcontact.com\/\" target=\"_blank\">http:\/\/www.meilleurcontact.com\/<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"noAlign\" src=\"http:\/\/idata.over-blog.com\/4\/16\/01\/88\/meilleur-contact.jpg\" alt=\"meilleur-contact.jpg\" width=\"160\" height=\"160\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MeilleurContact r\u00e9volutionne le monde de la relation client en proposant un mod\u00e8le social innovant qui permet de traiter en toute s\u00e9curit\u00e9 des volumes industriels conform\u00e9ment \u00e0 l&rsquo;\u00e9tat de l&rsquo;art de la profession. Avec une r\u00e9partition du temps de travail de 2\/3 en T\u00e9l\u00e9travail \u00e0 domicile et 1\/3 sur un site de proximit\u00e9, MeilleurContact concilie le [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[5],"tags":[120],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pr\u00e9sentation du centre de contacts en t\u00e9l\u00e9travail : Meilleur contact - Agence SophieTurpaud<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sophieturpaud.com\/2014\/07\/13\/presentation-du-centre-de-contacts-en-teletravail-meilleur-contact\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pr\u00e9sentation du centre de contacts en t\u00e9l\u00e9travail : Meilleur contact - Agence SophieTurpaud\" \/>\n<meta property=\"og:description\" content=\"MeilleurContact r\u00e9volutionne le monde de la relation client en proposant un mod\u00e8le social innovant qui permet de traiter en toute s\u00e9curit\u00e9 des volumes industriels conform\u00e9ment \u00e0 l&rsquo;\u00e9tat de l&rsquo;art de la profession. 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